When American businesses closed their doors to in-person shoppers due to the global pandemic, digital banking became more than a short-term solution for e-commerce.
In April 2020 alone, new mobile banking registrations increased by more than 200% in the United States. By the end of the year, Accenture’s 2020 Global Banking Consumer Study found that almost half of consumers (46%) said they would continue to use virtual banking.
“The digitally-native generation may feel more adept than their parents at navigating life online, but many still lack financial literacy.”
Banking is rapidly shape-shifting to fit users needs with contactless payments for health concerns, seamless transactions between long-distance friends, virtual donations to support social causes, and alternatives to outdated banking institutions.
The digitally native generation may feel more adept than their parents at navigating life online, but many still lack financial literacy. Only 21 states require high school students to take a course in personal finance, according to a 2020 survey by the Council for Economic Education.
As online financial services become more popular, adults may want to rethink the way they teach financial literacy to young people, incorporating best practices for keeping data and personal information safe online.
What to Know Before Using Digital Banks and Payments
As is the case with all online services, apps and sites are constantly tracking, collecting and even using/selling data about users’ behavior. While using these services can be more convenient than visiting a bank teller or writing a check, the drawback may be that consumers become lax about tracking their digital financial footprint and less vigilant about data security.
In some cases, virtual banks are exposed to a higher risk of high-tech crimes such as financial theft, identity theft and hacking of computer systems.
Virtual payment systems can take many forms beyond traditional banking, so young people and their parents may want to understand the difference between alternative payment types and the risks associated with them.
Types of Alternative Payments
While some of these alternative payment systems only require credit card information, some apps can link directly to a user’s bank account. Opening a kid’s first checking account can be a great time to discuss the safety of protecting personal information online, especially if it’s also around the time they’re beginning to use social media platforms.
For example, many mobile wallet and social media payment systems are considered peer-to-peer payment systems, where money is exchanged between peers, instead of between a business and consumer. Users can exchange money with friends, family members, colleagues or even fundraisers for any reason.
Peer-to-peer payments are known among adults for the ease of splitting restaurant bills, but young people might have questions about when and why to respond to a request for payment.
Adults and their kids are likely to have very different understandings of online behavior. Young people who have grown up with technology at their fingertips might be confident in their digital skills, but have much to learn from adults who have a longer history of maintaining a bank account and using financial services.
10 Financial Protection Measures Anyone Can Practice
- Keep an inventory of the places you have your bank or card information online to prevent identity theft.
- Regularly check your banking statements to look for unauthorized payments or activity.
- Use a strong password (PDF, 113 KB) and change it frequently; avoid using the same password for multiple accounts. Store passwords in a secure place.
- Know how to spot a phishing alert or scam, and notify your bank when you see one.
- Understand your liability for unauthorized purchases. Using a credit card may come with more protections for the cardholder than a debit card.
- Read reviews on third-party websites before purchasing from a business or giving your credit card information to a new site.
- Avoid unsecure Wi-Fi connections by keeping your Wi-Fi and Bluetooth connections off when in public.
- Set up multifactor authentication for mobile apps and logins for every time you make a purchase.
- Avoid clicking on links from emails by going directly to a business’ website through a browser instead of from an advertisement.
- Know how to report a cybercrime and keep records of any documents related to a crime.
Teaching Young People About Financial Literacy and Data Security
Young people learn about finances and tech safety from many sources: parents, teachers, peers, media and information they find online. Though financial literacy isn’t a core part of many K-12 curricula across the country, it can be helpful for teachers to touch on it in the classroom, and for parents to guide their kids’ understanding of how to protect their information and finances.
Giving kids an early financial literacy education has been found to lead young people toward better financial decision making, including taking out fewer loans, maintaining a higher credit score and more.
As more schools add financial literacy to their curriculum, the National Cyber Security Alliance recommends that adults rethink the rules of best practices (PDF, 206 KB) to incorporate updated tech security concerns related to money, information and privacy:
Tips for Parents Teaching Their Kids About Financial Literacy
- Be proactive about tech use. When gifting a mobile device—even if it’s not the first time they’ve used one—teach the recipient how to use it, and follow up periodically about how it’s going.
- Find out what they know. Because they might already have ideas about money and tech from other sources, ask kids about their concerns to understand what they may already know.
- Have everyone participate in the rules. Make realistic, enforceable rules together that each person follows equally. Be open to changing rules over time based on financial circumstances.
- Establish a safe space. Discussing money can make people feel vulnerable; let kids know their mistakes may have consequences, but that honesty can help keep them—and their finances—safe.
- Make use of parental controls. For younger children, consider monitoring their browser use or installing a kids’ version of a browser to limit access to unsafe websites or apps.
- Help teens help each other. Accept the likelihood of peer influence, where teens are likely to turn to their friends for financial advice and decision-making support.
- Be specific about safety. Teach kids what personal information is, what it might mean to different users, and how to protect it online.
- Discuss the golden rule. Use this well-known adage for instilling kindness and safety when posting information that might lead to a security breach for peers, friends or family.
As the digital landscape continues to evolve, parents and their families may benefit from keeping conversations about money open and revisiting issues over time. For example, each time kids sign up for a new social media account or download a new app, discussing the expectations and boundaries about what they share, post and consume may help parents understand the nature of the new apps and the habits their children may be developing. The contents of social media posts on microblogging sites such as Twitter or Reddit may be different from more media and commerce-driven apps like Facebook, Instagram or YouTube.
The more specific parents are with their expectations, the easier the rules may be for kids to understand and follow, according to tips on financial literacy from the Federal Trade Commission (FTC). When everyone is on the same page, safety and security become easier to manage, which can help young people build the skills they need to manage their financial protection throughout adulthood.
10 Financial Protection Resources For Young People
- Financial inTuition Podcast, Consumer Financial Protection Bureau (CFPB): podcast series for high school and college students about making informed financial decisions related to student loans, debt and banking.
- National Cyber Security Alliance: nonprofit organization offering online safety basics with resources geared toward adults who work with young people and K-12 students.
- Identity Theft Resource Center: nonprofit organization funded by the Department of Justice to bring awareness and resources to victims of identity theft.
- Protecting Kids Online, FTC: list of resources for young people and their families to better understand online finances and security.
- FBI Kids, Federal Bureau of Investigation: cybersafety program for students in grades 3 through 8, featuring games and fun resources to learn about staying safe online.
- Back to school resources for teachers, parents and financial education practitioners, CFPB: list of recommended resources including videos, classroom activities and lesson plans for adults who work with K-12 students.
- Build your kids’ money skills while they’re home from school, CFPB: guide to teaching kids about financial literacy at home, organized by age group and activity level.
- Teaching Kids About Credit, Capital One: ideas for adults who want to initiate conversations with young people about building credit and using a credit card.
- Money Smart, Federal Deposit Insurance Corporation (FDIC): financial education program for people of all ages to choose from learning or teaching materials.
- Teacher Online Resource Center, FDIC: K-12 educator resources including videos, activities and teaching curricula.
This article is for informational purposes only; individuals should consult with a professional before making decisions about their financial data security.